FlagFlip Support
Help for FlagFlip on Android, iPhone and the web.
Contact us: techproduct977@gmail.com
We usually reply within 2 working days. You can also use the feedback form in the game (home screen → Feedback).
Do I need an account?
No. A guest profile is created automatically, so you can play every mode, add friends and play Ranked without signing in. Signing in with Google (or Apple on iPhone) is optional and keeps your coins, progress and rating when you change or reinstall your device.
How do I add a friend?
Open Online → Friends. Share your 6-letter friend code or the invite link, or type your friend's code and tap Add. They accept the request on their side.
I bought "Remove ads" or "All card packs" but don't see it
Open the Shop (coin button at the top) and tap Restore purchases. Use the same Apple ID or Google account you bought with. Purchases are handled by the App Store and Google Play; for refunds please use their refund pages.
How do I delete my account and data?
In the game, open Profile → Delete account. This removes your public profile, friend code, friends list, ratings and cloud save. If you can't open the game, email us from the address above and we will delete it for you. See also our Privacy Policy.
Online play doesn't connect
Online rooms, Quick match and Ranked need an internet connection. Check your connection and try again. You can always play offline: solo, vs bot, World Tour or on one phone.